Return and Refund Policy

At DOTFRY, we strive to provide high-quality electronic components, development boards, modules, and hardware products. Please read our Return and Refund Policy carefully before placing an order.

1. No Return Policy

All sales are considered final. We do not accept returns or exchanges for products purchased from our online store. Please review the product description, specifications, compatibility, and other details carefully before placing your order.

2. No Refund Policy

We do not offer refunds for products purchased through our website, including cases where a customer changes their mind, orders an incorrect product, or no longer requires the item.

3. Damaged or Defective Products

If you receive a product that is physically damaged during shipping or is defective upon arrival, please contact our customer support team within 48 hours of delivery.

Please provide your order number, clear photographs or videos of the product, and a description of the issue. Each case will be reviewed individually. Any replacement or other remedy will be subject to verification and applicable policies.

4. Incorrect Products

If you receive a product different from the one you ordered, please notify us within 48 hours of delivery. We will review the issue and determine the appropriate resolution.

5. Order Cancellation

Orders cannot be cancelled once they have been processed or dispatched. Please contact us as soon as possible if you need to request a cancellation before processing begins.

6. Product Compatibility

Customers are responsible for verifying product specifications, electrical ratings, pin configurations, dimensions, and compatibility with their intended applications before purchasing.

We encourage customers to review the product documentation and contact us if they require clarification before placing an order.

7. Exceptions and Applicable Law

Nothing in this policy limits any consumer rights or remedies that cannot legally be excluded under applicable law. Where a return, replacement, repair, or refund is required by law, the applicable legal requirements will prevail.

8. Contact Us

For questions regarding this policy or an issue with your order, please contact us through the customer support details provided on our website.

DOTFRY — Innovation Starts Here.